Support is necessary to ensure protection from any unprecedented damage and smooth running of web applications. Taking support and maintenance plan from an expert in web solutions provider will bring you peace of mind knowing that they are just a call/email away. We never underestimate the importance of system optimisation for better performance.
On-going Support - We offer proactive support and maintenance plans at an affordable price.
Ad-hoc Support - We also offer the option to pay as you go for ad-hoc support requests.
We monitor your systems and strive to ensure that they are updated with the latest security patches. We provide monthly reports to customers describing the nature of issues handled and the time taken for the resources to fix those.
Businesses small or large are bound to face technical issues. It becomes even more important for small businesses to take up third party support as even a small glitch in the web applications may affect their business performance.
We have support plans categorised on the basis of number of hours allocated to customers. So, there are plans tailored to suit the requirements of small businesses as well.
There’s always the option of, as we call it “Pay as you go”. Customers come to us with ad-hoc support requests and are billed on an hourly basis.
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